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Conditions of Use Conditions of Use
  • Availability of the products
    The customer can acquire currently also the products you don't introduce in the electronic catalog of ErboristeriaSpurinna.com, visible online to the address (URL) www.erboristeriaspurinna.com, contacting us telephonely to the n.+39(0)6.7690.0302 or +39 380.6374579. If the formulated application through an order online had to overcome the available quantity for a datum article, ErboristeriaSpurinna.com it will accept the acquisition limitedly to how much indeed to disposition of his/her virtual store. It will be care of the Service Customers ErboristeriaSpurinna.com to make known to the customer (by telephone or e-mail) if the orderly products were or less available subsequently.

    The articles selected between those presents in the virtual catalogue of the situated ErboristeriaSpurinna can be acquired to the conditions that follow.

  • Acceptance of the order / Conclusion of the contract
    The acquisition than in demand it will be improved through the following phases:

    1. With the dispatch of the order, the customer transmits to ErboristeriaSpurinna.com a proposal of acquisition of the product or the selected products. The dispatch of the order of acquisition implicates the consent (to the senses of the art. 10 DLs 185/1999) to receive the following communications of following ErboristeriaSpurinna.com here described, which are finalized to the conclusion and the execution of the contract of sale exclusively.

    2. ErboristeriaSpurinna.com confirms with a message of mail electronics the reception of the order transmitted by the customer, with assignment of a ' Number Order Customer ' that you/he/she must be used in every ulterior communication with ErboristeriaSpurinna.com.

    3. The customer has 24 hours of time from the execution online of the order to communicate his/her possible annulment to ErboristeriaSpurinna.com, phoning n.+39(0)6.7690.0302 or +39 380.6374579 or sending a message of mail electronics to the address info@erboristeriaspurinna.com. In every case, ErboristeriaSpurinna.com will verify real availability to store of the commodity application and will provide to communicate with E-mail (or telephonely, to the number pointed out by the customer) if the order can be approved or less.

    4. If the order can be approved and if the customer will confirm during the same telephone communication his/her intention to proceed to the acquisition, ErboristeriaSpurinna.com will provide to send an e-mail of confirmation of the conclusion of the procedure of acquisition, container the information concern the conditions of sale, to norm of the art. 4 DLs 185/1999.

    5. ErboristeriaSpurinna.com will provide therefore to deliver how much in demand to the express messenger entrusted of to perform the I deliver to the suitable address. The payment from the customer will happen using the on-line select formality to the action of the acquisition.

  • Supplier
    The supplier of the present products on the site is ErboristeriaSpurinna.com, situated in the Street Vestricio Spurinna 59, 00175 Rome, Italy. Tax identification Number 04752260580. Registration to the R.E.C.(Register it undertook of Rome) n° 90229 of 12/12/1978.

  • Produced them characteristics of the products
    The characteristics of the products are pointed out in the catalogue online and they are visible to the moment of the choice and the compilation of the order before the conclusion of the procedure of I forward.

  • Prices of the products and consignment

  • The prices (comprehensive of IVA and of every other tax and tax) they are suitable to side of every product on the catalogue online. European 7.90 what contribution spent of consignment under 80.00 European of expense.
    N.B. For the payments in countersign it is anticipated a contribution flat-rate you protect to € 6.00 for any amount.
    FREE DELIVERY OVER € 80.00 (valid only for the Italian territory).

  • Payments

  • ErboristeriaSpurinna.com foresees 3 formalities of payment from to choose to the moment of the conclusion of the order:

    • Payment countersign (€ 6.00 will be debited what contribution spent collection countersign, only for Italy )
    • Payment online with credit card managed by PayPal on server sure ssl 128 bits (credit cards of the circuits VISA, MASTERCARD, CARTA AURA, PAYPAL )
    • Payment with I banking anticipated or credited to our PayPal account (no charges).


  • Delivery

  • ErboristeriaSpurinna.com for the service of delivery in Italy is used of partner of absolute prestige:

    SDA for Italy and EXPORTBOX (Partner SDA) for Europe and the rest of the World.

    Normally for you order to him reached within 10.30 the delivery it happens in maximum 2-3 ggs., islands he/she understood on consignment from the moment of the taking some package from the messenger EXPORTBOX. For you order to him reached over 10.30 the delivery you/he/she can have effected within the 3-4 ggs.

    N.B. These times are those pointed out by EXPORTBOX and therefore we cannot guarantee them, even if experience teaches that I/you/they have almost always respected. The delivery has happened for the Monday to the Friday in the normal working timeframe.

    In the case in which the messenger was unable to effect the delivery for absence of the recipient, after two attempts he/she will leave a notice of tried delivery with the indications of the I deliver from to contact for arranging the delivery.

    ErboristeriaSpurinna.com will do how much possible is for letting deliver the products to the consumer within the suitable terms.

    The consumer is guest to take contact with ErboristeriaSpurinna.com in case of delay in the delivery and however to signal every in relief poor service.

  • Unconditional law of recess

  • The Legislative Decree 22/05/1999 n.185 related to the protection of the consumers in subject of contracts to distance, foresee to the article 5 the possibility for the consumer to practice the law of recess.

    Such right it consists in the possibility, exclusively in favour of the consumer, to recede from the acquisition in unconditional way, that is without any expense and without duty to furnish some explanation to ErboristeriaSpurinna.com.

    The consumer will have to return the products acquired eventually received already however.

    ErboristeriaSpurinna.com will already refund eventually the sum to the consumer versed to title of payment of the price of the products and contribution it spent of consignment.

  • Formality of exercise of the unconditional law of recess

  • The law of recess can have practiced in any moment after having concluded the procedure of acquisition and however within 20 consecutive days of calendar from the reception of the commodity, through communication to ErboristeriaSpurinna.com of the wish to practice the same law and furnishing the followings data:

    • number and date of the fiscal slip

    • in case of partial recess, description and quantity of the products that understand each other to return

    • be made by crediting with PayPal.


    • or you coordinate banking on which to get the I some reimbursement (Code CAB - Code ABI - C/C Banking).

    In the case in which the holder of the account was different from that of the invoice it is necessary to point out him/it.

    In alternative to the reimbursement with I banking the consumer can choose, giving communication, that the same is effected through consignment of circular check of it.

    The communication of the recess and the data above in demand you/they can have transmitted to ErboristeriaSpurinna.com in the following ways:

    • Sending an e-mail to the address info@erboristeriaspurinna.com

    • Sending a letter to recommended mean with notice of reception to the following address:

      ERBORISTERIA SPURINNA of Costantini Claudio - Street Vestricio Spurinna 59 - 00175 Rome


    To the same address of ErboristeriaSpurinna.com, within 20 days from the reception of the commodity, the consumer will have to handle his/her restitution (total or partial) to mean ordinary postal package.

    The reimbursement of the sum eventually already versed and correspondent to the whole order (understood the contribution it spent of consignment) or to that part of products for which is been recess (in this excluded case the contribution spent of consignment) you/he/she will be effected with the select formalities and free, within 14 days from the consignment of the commodity from the consumer.

  • Guarantee

  • ErboristeriaSpurinna.com guarantees the products from any defect.

    If the consumer had to find a defect in the acquired products however, you/he/she can practice the law of recess if he anchors you/they had not spent 20 continuous days of calendar from the reception of the commodity.

    If the comparison of the defect happened spent the term of 20 days, the consumer will have to give timely news of it to ErboristeriaSpurinna.com, in one of the following ways:
    • Sending an e-mail to the address info@erboristeriaspurinna.com

    • Sending a letter to recommended mean with notice of reception to the following address:

      ERBORISTERIA SPURINNA of Costantini Claudio - Street Vestricio Spurinna 59 - 00175 Rome - Italy

    The consumer can ask information, to introduce possible claims or observations, to communicate anything thinks opportune, to the same addresses postal, data transmission and fax.

  • Guardianship of the reservation of the personal data

  • Postpones you to the page Privacy

  • Competent hole

  • For all the controversies that had to rise up in relationship to the interpretation, execution and validity of the Contract and of the Order will be competent in the exclusive street the Hole in Rome.


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